Privacy Policy

Friends of Quest Software Public Sector (“Quest”) recognizes the importance of protecting your personal information and is committed to safeguarding your privacy online. Because Friends of Quest respects its customers and understands that you are concerned about privacy, Quest has instituted policies and security measures intended to ensure that your personal information is handled in a safe and responsible manner. We also post this privacy policy so that you can agree to the kind of information we collect, how it is handled, and with whom it may be shared. This privacy policy applies to the Friends of Quest Online Community and its marketing, sales and support initiatives. By accessing or using this Web site, you agree to the terms of this Privacy Statement. If you do not agree to these terms, you must not access or use this site. If you have questions or concerns regarding this statement, you can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Collection of Personal Information

When you engage in certain activities on this site, such obtaining technical support or entering contests, you will be asked to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Quest may require that you provide us with personal information, such as your name, title, company, mailing or billing or shipping address, work e-mail address, work phone number and other personal identifying information.

Use of Personal Information

When you submit personal information to Quest, you understand and agree that Quest, its subsidiaries and affiliates may transfer, store, and process your customer profile in any of the countries in which Quest, its subsidiaries and affiliates maintain offices, including without limitation, the United States. Quest Software, Inc., abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of data from the European Union. Quest, its affiliates and subsidiaries collect this information in order to record and support your participation in the activities you select and to provide the products and services on the website. You agree that Quest, its affiliates and subsidiaries can store and use your information for these purposes If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Quest, its affiliates and subsidiaries also use information that you provide as part of our effort to send you information about product upgrades, special offers, and other products and services. Quest recognizes and appreciates the importance of responsible use of this information. If you do not want the information you provide to Quest to be used to inform you of other products and special offers, or if you wish to change or modify information previously provided, you can do so by following the procedures set forth in the Choice/Opt-Out or Correct/Update Section of this policy. Quest does not sell your personal information to third parties without prior consent.

Log Files

As is true of most Web sites, Quest gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Quest uses this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Quest does not link this automatically-collected data to personally identifiable information.

Use of Cookies

When you visit www.friendsofquest.com Web site, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, Quest may use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.) While Quest may use cookies to track your visit to www.theexpertscommunity.com Web site, this information does not identify you personally and you remain anonymous unless you have otherwise provided Quest with personal information. Quest reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect their rights and/or to comply with a judicial proceeding, court order, or legal process served on www.theexpertscommunity.com Web site.

Security

The security of your personal information is important to Quest. Quest follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Quest receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Quest strives to use commercially acceptable means to protect your personal information, Quest cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email inquiries to papartners@quest.com .

Links to Other Web Sites

Friendsofquest.com.com site may contain links to other Web sites. Please be aware that this privacy statement applies solely to the information collected on The Friends of Quest Online Community site. Quest is not responsible for the privacy practices or the content of such Web sites. We encourage you to be aware when you are leaving Friends of Quest site and read the privacy statements of the site that you visit prior to providing any personal information.

Changes to this Privacy Statement

As Quest continues to develop friendsofquest.com Web site and take advantage of technologies to improve the service provided, this policy may change. If this policy does change, Quest will post the changes here. In addition, if Quest materially change practices related to the collection and use of personal information, Quest will either notify users via e-mail or post a prominent notice on the community website. After any change, Quest will also revise the "Page last updated" date at the bottom of the privacy statement. Quest therefore encourages you to refer to this policy on an ongoing basis so that you understand Quest Software's current privacy policy and how Quest is protecting the personal information collected on friendsofquest.com website.

Page last updated: April 22, 2009.